Review the onboarding screen code

Oct 13, 2025 by thesweetdesigns.com 146 views

Introduction

In this article, we will be discussing a critical issue that affects the user experience of our application. The problem arises when users attempt to dismiss the onboarding screen or replay the onboarding process, resulting in a frozen website. This issue not only causes inconvenience to users but also affects the overall performance of the application.

Understanding the Issue

The issue is reproducible by following a series of steps:

Steps to Reproduce

Navigate to dev.zoo.dev (http://dev.zoo.dev): The first step is to navigate to the development environment of our application, which is located at dev.zoo.dev.
Fill in email address: Once you are on the development environment, fill in your email address in the required field.
Go to app.dev (http://app.dev).zoo.dev: After filling in your email address, navigate to the application environment, which is located at app.dev (http://app.dev).zoo.dev.
Click "Dismiss" on the onboarding screen: Once you are on the application environment, click on the "Dismiss" button on the onboarding screen.

Expected Behavior

The expected behavior is that the onboarding screen should dismiss, and the user should be able to proceed with the application.

Actual Behavior

However, the actual behavior is that the screen freezes, and the onboarding screen does not dismiss. If you manage to bypass this step, clicking the "Replay Onboarding" button in settings also crashes the site.

Video Evidence

To further illustrate the issue, a video recording has been provided:

Timestamp: 0:00
Video: https://www.loom.com/share/174ae3e52dcb4a848c91b20df11ef3bd

Bug Report

The bug report for this issue can be found at:

Bug Report: https://app.qawolf.com/zoo/bug-reports/783a6942-14a0-4b01-a3d5-190f7a585e75

Affected Workflows

This issue affects the following workflows:

User Onboarding: The issue affects the user onboarding process, making it difficult for users to proceed with the application.
Application Performance: The issue also affects the overall performance of the application, causing it to freeze and crash.

Prioritization

If you are aware of this bug, you can set the priority to low, which will prevent it from causing a run failure.

Conclusion

In conclusion, the issue of clicking "Dismiss" onboarding or "Replay Onboarding" freezing the website is a critical problem that affects the user experience and performance of our application. By understanding the steps to reproduce the issue, the expected and actual behavior, and the video evidence, we can work towards resolving this issue and providing a better user experience.

Possible Solutions

There are several possible solutions to this issue:

Review the onboarding screen code: Review the code for the onboarding screen to ensure that it is properly dismissing and not causing the screen to freeze.
Check for any conflicts with other components: Check if there are any conflicts with other components on the page that may be causing the screen to freeze.
Test the "Replay Onboarding" button: Test the "Replay Onboarding" button in settings to ensure that it is not causing the site to crash.

Next Steps

The next steps to resolve this issue are:

Investigate the issue further: Investigate the issue further to determine the root cause of the problem.
Develop a solution: Develop a solution to resolve the issue and prevent the screen from freezing.
Test the solution: Test the solution to ensure that it is working as expected and does not cause any further issues.

Frequently Asked Questions

In this article, we will be addressing some of the frequently asked questions related to the issue of clicking "Dismiss" onboarding or "Replay Onboarding" freezing the website.

Q: What is the issue with clicking "Dismiss" onboarding or "Replay Onboarding"?

A: The issue arises when users attempt to dismiss the onboarding screen or replay the onboarding process, resulting in a frozen website.

Q: What are the steps to reproduce the issue?

A: The steps to reproduce the issue are as follows:

Navigate to dev.zoo.dev (http://dev.zoo.dev)
Fill in email address
Go to app.dev (http://app.dev).zoo.dev
Click "Dismiss" on the onboarding screen

Q: What is the expected behavior when clicking "Dismiss" onboarding?

A: The expected behavior is that the onboarding screen should dismiss, and the user should be able to proceed with the application.

Q: What is the actual behavior when clicking "Dismiss" onboarding?

A: The actual behavior is that the screen freezes, and the onboarding screen does not dismiss.

Q: Is there any video evidence of the issue?

A: Yes, a video recording of the issue can be found at: https://www.loom.com/share/174ae3e52dcb4a848c91b20df11ef3bd

Q: Where can I find the bug report for this issue?

A: The bug report for this issue can be found at: https://app.qawolf.com/zoo/bug-reports/783a6942-14a0-4b01-a3d5-190f7a585e75

Q: How does this issue affect the user experience?

A: This issue affects the user experience by making it difficult for users to proceed with the application and causing the screen to freeze.

Q: How does this issue affect the application performance?

A: This issue affects the application performance by causing the screen to freeze and crash.

Q: Can I set the priority to low to prevent it from causing a run failure?

A: Yes, if you are aware of this bug, you can set the priority to low, which will prevent it from causing a run failure.

Q: What are the possible solutions to this issue?

A: Some possible solutions to this issue include:

Reviewing the onboarding screen code to ensure that it is properly dismissing and not causing the screen to freeze.
Checking for any conflicts with other components on the page that may be causing the screen to freeze.
Testing the "Replay Onboarding" button in settings to ensure that it is not causing the site to crash.

Q: What are the next steps to resolve this issue?

A: The next steps to resolve this issue are:

Investigating the issue further to determine the root cause of the problem.
Developing a solution to resolve the issue and prevent the screen from freezing.
Testing the solution to ensure that it is working as expected and does not cause any further issues.

Conclusion

Additional Resources

For more information on this issue, please refer to the following resources:

Bug Report: https://app.qawolf.com/zoo/bug-reports/783a6942-14a0-4b01-a3d5-190f7a585e75
Video Evidence: https://www.loom.com/share/174ae3e52dcb4a848c91b20df11ef3bd
Possible Solutions: Reviewing the onboarding screen code, checking for conflicts with other components, and testing the "Replay Onboarding" button.

By following these steps and possible solutions, we can resolve this issue and provide a better user experience for our application.