Update JetEngine and Polylang plugins

Oct 13, 2025 by thesweetdesigns.com 9 views

Introduction

As a user of JetEngine and Polylang, you may have encountered issues with media gallery compatibility when using translations. In this article, we will delve into the problem and explore possible solutions to ensure seamless integration between JetEngine's media gallery and Polylang's translation features.

The Problem

When creating a new post in the English language and adding an image to the Image Gallery, everything works as expected. However, when creating a copy of the post in the Vietnamese language, the image in the Image Gallery is displayed in both English and Vietnamese languages. Conversely, when deleting the selected images and selecting them again in the Vietnamese version, the image in the English side is displayed in both English and Vietnamese languages.

This issue can be quite frustrating, especially when working with multilingual content. To resolve this problem, you may need to uncheck the "Custom fields" option in the Polylang Synchronization Settings. This workaround may not be ideal, but it can help you get around the issue for now.

Reproducing the Problem

To better understand the issue, I have created a video demonstrating the problem. You can view the video here: https://www.loom.com/share/87ee01f8b93e477d983ede24c3236898?sid=98d5a066-1a30-463e-bdbf-1e1301d9cddb

Polylang's Response

When I reported the issue to Polylang, they responded with a video of their own, attempting to reproduce the problem. Unfortunately, they were unable to replicate the issue, and the media gallery was correctly added and data was available in the database. However, nothing was shown on the frontend in the secondary language. You can view their video here: https://www.loom.com/share/4ccea311ae154b00882dc46452255067?focus_title=1&muted=1&from_recorder=1

Compatibility Issues

It appears that the issue may be related to the fields associated with the Gallery and media. As Polylang mentioned, the JetEngine team had announced their plugins' compatibility with Polylang at WordCamp Europe in Torino last year. However, it seems that there may be some underlying issues that need to be addressed.

Conclusion

In conclusion, the issue with media gallery compatibility when using translations with Polylang and JetEngine is a complex one. While unchecking the "Custom fields" option in the Polylang Synchronization Settings may provide a temporary solution, it is not an ideal fix. We hope that the JetEngine and Crocoblock teams will address this issue soon to ensure seamless integration between their plugins and Polylang.

Possible Solutions

To resolve this issue, the following possible solutions can be explored:

Update JetEngine and Polylang plugins: Ensure that both plugins are up-to-date, as updates may include bug fixes and improvements.
Check Polylang Synchronization Settings: Verify that the "Custom fields" option is unchecked in the Polylang Synchronization Settings.
Recreate the post and image: Try recreating the post and image to see if the issue persists.
Contact JetEngine and Crocoblock support: Reach out to the JetEngine and Crocoblock support teams to report the issue and seek assistance.

Future Development

In the future, it would be beneficial for JetEngine and Crocoblock to work closely with Polylang to ensure seamless integration between their plugins. This may involve:

Collaborative development: JetEngine and Crocoblock can work with Polylang to identify and resolve compatibility issues.
Regular updates: Ensure that both plugins are regularly updated to include bug fixes and improvements.
Documentation and support: Provide clear documentation and support for users to help them resolve issues related to media gallery compatibility.

Introduction

In our previous article, we explored the issue of media gallery compatibility when using translations with Polylang and JetEngine. We also discussed possible solutions to resolve this issue. In this article, we will provide a Q&A section to address common questions and concerns related to this topic.

Q: What is the cause of the media gallery compatibility issue?

A: The exact cause of the media gallery compatibility issue is still unknown. However, it is believed to be related to the fields associated with the Gallery and media in JetEngine. Further investigation is needed to determine the root cause of the issue.

Q: How can I resolve the media gallery compatibility issue?

A: To resolve the media gallery compatibility issue, you can try the following:

Update JetEngine and Polylang plugins: Ensure that both plugins are up-to-date, as updates may include bug fixes and improvements.
Check Polylang Synchronization Settings: Verify that the "Custom fields" option is unchecked in the Polylang Synchronization Settings.
Recreate the post and image: Try recreating the post and image to see if the issue persists.
Contact JetEngine and Crocoblock support: Reach out to the JetEngine and Crocoblock support teams to report the issue and seek assistance.

Q: Why is the media gallery not displaying correctly in the secondary language?

A: The media gallery may not be displaying correctly in the secondary language due to a compatibility issue between JetEngine and Polylang. This issue may be related to the fields associated with the Gallery and media in JetEngine.

Q: Can I use the media gallery with Polylang and JetEngine without any issues?

A: Unfortunately, it is not possible to use the media gallery with Polylang and JetEngine without any issues at this time. However, we hope that the JetEngine and Crocoblock teams will address this issue soon to ensure seamless integration between their plugins and Polylang.

Q: How can I prevent the media gallery compatibility issue in the future?

A: To prevent the media gallery compatibility issue in the future, you can:

Regularly update JetEngine and Polylang plugins: Ensure that both plugins are up-to-date, as updates may include bug fixes and improvements.
Monitor the JetEngine and Crocoblock support forums: Keep an eye on the support forums for any updates or solutions related to the media gallery compatibility issue.
Contact JetEngine and Crocoblock support: Reach out to the JetEngine and Crocoblock support teams to report any issues and seek assistance.

Q: What is the current status of the media gallery compatibility issue?

A: The current status of the media gallery compatibility issue is that it is still unresolved. However, we hope that the JetEngine and Crocoblock teams will address this issue soon to ensure seamless integration between their plugins and Polylang.

Conclusion

In conclusion, the media gallery compatibility issue with Polylang and JetEngine is a complex one. We hope that this Q&A article has provided you with a better understanding of the issue and possible solutions. We will continue to monitor the situation and provide updates as more information becomes available.

Future Development

In the future, we hope that the JetEngine and Crocoblock teams will work closely with Polylang to ensure seamless integration between their plugins. This may involve:

Collaborative development: JetEngine and Crocoblock can work with Polylang to identify and resolve compatibility issues.
Regular updates: Ensure that both plugins are regularly updated to include bug fixes and improvements.
Documentation and support: Provide clear documentation and support for users to help them resolve issues related to media gallery compatibility.

By working together, we can ensure that users have a seamless experience when using JetEngine, Polylang, and other plugins.