Share a video through the Admin Tool

Oct 13, 2025 by thesweetdesigns.com 140 views

QA Scene Publishing | Video Shared Through Admin Tool Lacks Sound Initially

In this article, we will be discussing a bug that affects the scene publishing feature in the Admin Tool. The bug causes a video shared through the Admin Tool to lack sound initially. This issue is resolved by performing a /reload of the scene. In this section, we will delve into the details of the bug, its reproduction steps, and the expected and actual results.

Describe the Bug

The bug in question is a critical issue that affects the scene publishing feature in the Admin Tool. When a scene is published and a video is shared through the Admin Tool for the first time, the video lacks sound. This is a significant issue, as it affects the overall user experience and can lead to confusion and frustration.

To Reproduce

To reproduce this bug, follow these steps:

Publish a scene: The first step is to publish a scene. This can be done by navigating to the scene publishing page and clicking on the "Publish" button.
Share a video through the Admin Tool: Once the scene is published, navigate to the Admin Tool and share a video. This can be done by clicking on the "Share" button and selecting the video to be shared.
Observe that the video has no sound: After sharing the video, observe that it has no sound. This is the expected behavior, but it is not the desired outcome.
Perform a /reload of the scene: To resolve the issue, perform a /reload of the scene. This can be done by navigating to the scene publishing page and clicking on the "Reload" button.
After the reload, the video plays with sound: After the reload, the video plays with sound. This is the desired behavior, and it is the expected outcome.

Expected Result

The expected result is that the video should have sound immediately after being shared through the Admin Tool. This is the desired behavior, and it is the expected outcome.

Actual Result

The actual result is that after publishing a scene and sharing a video through the Admin Tool for the first time, the video lacks sound. A /reload of the scene is required to make the sound work. This is the current behavior, and it is not the desired outcome.

Screenshots

The following screenshot illustrates the issue:

https://github.com/user-attachments/assets/694e0edd-c1c4-416c-a8c8-f76b65cf3ec4

Conclusion

In conclusion, the bug in question is a critical issue that affects the scene publishing feature in the Admin Tool. The bug causes a video shared through the Admin Tool to lack sound initially. This issue is resolved by performing a /reload of the scene. We hope that this article has provided a clear understanding of the bug and its reproduction steps. We also hope that this article has highlighted the importance of resolving this issue and providing a better user experience.

Recommendations

Based on the analysis of the bug, we recommend the following:

Resolve the issue: The first and most important recommendation is to resolve the issue. This can be done by fixing the bug and ensuring that the video plays with sound immediately after being shared through the Admin Tool.
Improve the user experience: The second recommendation is to improve the user experience. This can be done by providing a clear and concise error message when the video lacks sound. This will help users understand the issue and take the necessary steps to resolve it.
Test the fix: The third recommendation is to test the fix. This can be done by reproducing the bug and verifying that the fix has resolved the issue.

Future Work

In the future, we recommend the following:

Continuously monitor the issue: We recommend continuously monitoring the issue to ensure that it does not recur.
Provide regular updates: We recommend providing regular updates on the status of the issue and the progress made towards resolving it.
Improve the Admin Tool: We recommend improving the Admin Tool to prevent similar issues from occurring in the future.

Conclusion

Q: What is the bug in question?

A: The bug in question is a critical issue that affects the scene publishing feature in the Admin Tool. The bug causes a video shared through the Admin Tool to lack sound initially.

Q: How do I reproduce the bug?

A: To reproduce the bug, follow these steps:

Publish a scene: The first step is to publish a scene. This can be done by navigating to the scene publishing page and clicking on the "Publish" button.
Share a video through the Admin Tool: Once the scene is published, navigate to the Admin Tool and share a video. This can be done by clicking on the "Share" button and selecting the video to be shared.
Observe that the video has no sound: After sharing the video, observe that it has no sound. This is the expected behavior, but it is not the desired outcome.
Perform a /reload of the scene: To resolve the issue, perform a /reload of the scene. This can be done by navigating to the scene publishing page and clicking on the "Reload" button.
After the reload, the video plays with sound: After the reload, the video plays with sound. This is the desired behavior, and it is the expected outcome.

Q: What is the expected result?

A: The expected result is that the video should have sound immediately after being shared through the Admin Tool. This is the desired behavior, and it is the expected outcome.

Q: What is the actual result?

A: The actual result is that after publishing a scene and sharing a video through the Admin Tool for the first time, the video lacks sound. A /reload of the scene is required to make the sound work. This is the current behavior, and it is not the desired outcome.

Q: What are the screenshots?

A: The following screenshot illustrates the issue:

https://github.com/user-attachments/assets/694e0edd-c1c4-416c-a8c8-f76b65cf3ec4

Q: What are the recommendations?

A: Based on the analysis of the bug, we recommend the following:

Resolve the issue: The first and most important recommendation is to resolve the issue. This can be done by fixing the bug and ensuring that the video plays with sound immediately after being shared through the Admin Tool.
Improve the user experience: The second recommendation is to improve the user experience. This can be done by providing a clear and concise error message when the video lacks sound. This will help users understand the issue and take the necessary steps to resolve it.
Test the fix: The third recommendation is to test the fix. This can be done by reproducing the bug and verifying that the fix has resolved the issue.

Q: What is the future work?

A: In the future, we recommend the following:

Continuously monitor the issue: We recommend continuously monitoring the issue to ensure that it does not recur.
Provide regular updates: We recommend providing regular updates on the status of the issue and the progress made towards resolving it.
Improve the Admin Tool: We recommend improving the Admin Tool to prevent similar issues from occurring in the future.

Q: How can I get help?

A: If you are experiencing issues with the scene publishing feature or need help with resolving the bug, please contact our support team. We are here to help and will do our best to assist you.

Q: What are the next steps?

A: The next steps are to resolve the issue and improve the user experience. We will continue to monitor the issue and provide regular updates on the status of the fix. We will also work on improving the Admin Tool to prevent similar issues from occurring in the future.