Missing or incorrect data source

Oct 13, 2025 by thesweetdesigns.com 101 views

Resolving the "This widget can't be displayed because there is a problem with its source query" Error in Dynamics 365

When working with custom reports in Dynamics 365, you may encounter an error message that reads "This widget can't be displayed because there is a problem with its source query." This error can be frustrating, especially when you're trying to add an object block to a joined report. In this article, we'll discuss the possible causes of this error and provide step-by-step solutions to help you resolve it.

The "This widget can't be displayed because there is a problem with its source query" error typically occurs when there's an issue with the report's data source or the query that's being executed. In the context of joined reports, this error can be caused by a variety of factors, including:

Invalid report type: If the report type is not properly configured or is not active, you may encounter this error.
Missing or incorrect data source: If the data source for the report is not properly set up or is not accessible, you may encounter this error.
Query syntax errors: If the query syntax is incorrect or incomplete, you may encounter this error.

To troubleshoot the "This widget can't be displayed because there is a problem with its source query" error, follow these steps:

Step 1: Verify the Report Type

Before attempting to add an object block to your joined report, ensure that the report type is properly configured and is active. To do this:

Navigate to the Settings area of your Dynamics 365 instance.
Click on Customization and then select Custom Report Types.
Find the report type that you're trying to use and verify that it's active and deployed.

Step 2: Check the Data Source

Ensure that the data source for the report is properly set up and is accessible. To do this:

Navigate to the Settings area of your Dynamics 365 instance.
Click on Customization and then select Data Sources.
Find the data source that you're trying to use and verify that it's properly configured and is accessible.

Step 3: Review the Query Syntax

Review the query syntax to ensure that it's correct and complete. To do this:

Navigate to the Settings area of your Dynamics 365 instance.
Click on Customization and then select Reports.
Find the report that you're trying to use and click on it to open it in the report designer.
Review the query syntax to ensure that it's correct and complete.

Step 4: Check for Conflicting Report Types

If you're using a joined report, ensure that there are no conflicting report types that may be causing the error. To do this:

Navigate to the Settings area of your Dynamics 365 instance.
Click on Customization and then select Custom Report Types.
Find the report type that you're trying to use and verify that there are no conflicting report types.

Step 5: Reset the Report

If none of the above steps resolve the issue, try resetting the report to its default settings. To do this:

Navigate to the Settings area of your Dynamics 365 instance.
Click on Customization and then select Reports.
Find the report that you're trying to use and click on it to open it in the report designer.
Click on the Reset button to reset the report to its default settings.

The "This widget can't be displayed because there is a problem with its source query" error in Dynamics 365 can be caused by a variety of factors, including invalid report types, missing or incorrect data sources, and query syntax errors. By following the troubleshooting steps outlined in this article, you should be able to resolve the issue and successfully add an object block to your joined report.

For more information on resolving the "This widget can't be displayed because there is a problem with its source query" error in Dynamics 365, refer to the following resources:

Microsoft Dynamics 365 Documentation: This resource provides detailed documentation on Dynamics 365, including troubleshooting guides and best practices.
Dynamics 365 Community Forum: This resource provides a community forum where you can ask questions and get answers from other Dynamics 365 users and experts.
Dynamics 365 Training and Support: This resource provides training and support for Dynamics 365, including tutorials, webinars, and online courses.
Frequently Asked Questions (FAQs) about Resolving the "This widget can't be displayed because there is a problem with its source query" Error in Dynamics 365

A: The "This widget can't be displayed because there is a problem with its source query" error in Dynamics 365 is a common issue that occurs when there's a problem with the report's data source or the query that's being executed.

A: The possible causes of the "This widget can't be displayed because there is a problem with its source query" error include:

Invalid report type: If the report type is not properly configured or is not active, you may encounter this error.
Missing or incorrect data source: If the data source for the report is not properly set up or is not accessible, you may encounter this error.
Query syntax errors: If the query syntax is incorrect or incomplete, you may encounter this error.

A: To troubleshoot the "This widget can't be displayed because there is a problem with its source query" error, follow these steps:

Verify the report type: Ensure that the report type is properly configured and is active.
Check the data source: Ensure that the data source for the report is properly set up and is accessible.
Review the query syntax: Review the query syntax to ensure that it's correct and complete.
Check for conflicting report types: Ensure that there are no conflicting report types that may be causing the error.
Reset the report: Try resetting the report to its default settings.

A: If you've tried all the troubleshooting steps and the error still persists, it's possible that there's a more complex issue at play. In this case, you may want to consider:

Seeking help from a Dynamics 365 expert: Reach out to a Dynamics 365 expert or a Microsoft support representative for further assistance.
Creating a new report: Try creating a new report from scratch to see if the issue is specific to the original report.
Upgrading to the latest version of Dynamics 365: Ensure that you're running the latest version of Dynamics 365, as newer versions may have fixed the issue.

A: Yes, you can prevent the "This widget can't be displayed because there is a problem with its source query" error from occurring in the future by:

Regularly verifying report types and data sources: Ensure that report types and data sources are properly configured and are accessible.
Reviewing query syntax: Regularly review query syntax to ensure that it's correct and complete.
Keeping Dynamics 365 up to date: Ensure that you're running the latest version of Dynamics 365, as newer versions may have fixed the issue.

A: You can find more information about resolving the "This widget can't be displayed because there is a problem with its source query" error in Dynamics 365 by:

Referencing the Dynamics 365 documentation: The Dynamics 365 documentation provides detailed information on troubleshooting and resolving common issues.
Visiting the Dynamics 365 community forum: The Dynamics 365 community forum is a great resource for asking questions and getting answers from other Dynamics 365 users and experts.
Attending Dynamics 365 training and support sessions: Microsoft offers training and support sessions for Dynamics 365, which can help you learn more about resolving common issues.