Contributing to the Solution

Oct 13, 2025 by thesweetdesigns.com 118 views

Issue Summary

The background color behind a video in the View Attachment modal is incorrect, making it stand out inconsistently from the app's primary background color. This issue affects the user experience and is a visual inconsistency that needs to be addressed.

Version Information

Version Number: 9.1.11-1
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: Not specified
If this was caught during regression testing, add the test name, ID and link from TestRail: Not specified
Email or phone of affected tester (no customers): Not specified
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL: Not specified
Issue reported by: @shawnborton
Slack conversation: #Expensify Bugs

Steps to Reproduce

Step 1: Open the View Attachment modal with a video

To reproduce this issue, follow these steps:

Open the View Attachment modal with a video.
Observe the background color behind the video.
Compare it to the app's primary background color.

Expected Result

The background behind the video should be the same as the app's background color.

Actual Result

The background appears in a different color, making it stand out inconsistently.

Workaround

Unknown

Platforms Affected

This issue is occurring on the following platforms:

MacOS: Chrome / Safari

Screenshots/Videos

Add any screenshot/video evidence

Contributing to the Solution

If you're interested in contributing to the solution of this issue, please check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel.

Related Issues

View all open jobs on GitHub

Why is this issue important?

This issue is important because it affects the user experience and is a visual inconsistency that needs to be addressed. The background color behind a video in the View Attachment modal should be the same as the app's background color to maintain a consistent visual design.

How can this issue be solved?

This issue can be solved by identifying the root cause of the problem and making the necessary changes to the code. This may involve updating the styling or layout of the View Attachment modal to ensure that the background color behind the video is consistent with the app's background color.

What are the next steps?

The next steps are to investigate the root cause of the problem and make the necessary changes to the code to solve the issue. This may involve collaborating with the development team and testing the changes to ensure that they meet the requirements.

How can I contribute to the solution?

Frequently Asked Questions

Q: What is the issue with the background color behind the video in the View Attachment modal?

A: The background color behind the video in the View Attachment modal is incorrect, making it stand out inconsistently from the app's primary background color.

Q: Which platforms is this issue occurring on?

A: This issue is occurring on the following platforms:

MacOS: Chrome / Safari

Q: What are the steps to reproduce this issue?

A: To reproduce this issue, follow these steps:

Open the View Attachment modal with a video.
Observe the background color behind the video.
Compare it to the app's primary background color.

Q: What is the expected result?

A: The background behind the video should be the same as the app's background color.

Q: What is the actual result?

A: The background appears in a different color, making it stand out inconsistently.

Q: Is there a workaround for this issue?

A: Unknown

Q: How can I contribute to the solution of this issue?

A: If you're interested in contributing to the solution of this issue, please check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel.

Q: What are the next steps to solve this issue?

A: The next steps are to investigate the root cause of the problem and make the necessary changes to the code to solve the issue. This may involve collaborating with the development team and testing the changes to ensure that they meet the requirements.

Q: Why is this issue important?

A: This issue is important because it affects the user experience and is a visual inconsistency that needs to be addressed. The background color behind a video in the View Attachment modal should be the same as the app's background color to maintain a consistent visual design.

Q: How can I stay up-to-date with the progress of this issue?

A: You can stay up-to-date with the progress of this issue by following the issue on GitHub and checking the comments for updates.

Q: Can I request to join the Slack channel to discuss this issue?

A: Yes, you can request to join the Slack channel by emailing contributors@expensify.com.

Q: What are the related issues that I should be aware of?

A: You can view all open jobs on GitHub by clicking on this link: https://github.com/Expensify/App/issues?q=is%3Aopen+is%3Aissue+label%3A%22Help+Wanted%22

Q: How can I report a similar issue?

A: If you encounter a similar issue, please report it by creating a new issue on GitHub and following the guidelines for reporting issues.

Q: Can I request help from the community to solve this issue?

A: Yes, you can request help from the community by posting a message on the issue and asking for assistance.

Q: What are the benefits of contributing to the solution of this issue?

A: Contributing to the solution of this issue can help you gain experience and skills in software development, as well as contribute to the improvement of the app.